mmr555 Privacy Policy
This policy clearly explains how mmr555 collects, stores, uses, and protects your personal information.
We handle personal information provided by users accessing the mmr555 platform (referred to here as "you") with responsibility. This Privacy Policy explains how we handle your data. Please read and agree to this policy before continuing to use the platform.
1. Types of information we collect
1.1 Information you provide directly
When you open an account on mmr555 or contact us, we may collect the following information—
- Full name and date of birth
- Email address and phone number
- National Registration Card or national identity card number (at KYC verification)
- Payment details — KBZPay, Wave Money, AYA Pay account numbers
- Residential address
1.2 Information collected automatically
When you use the platform, technical information is recorded automatically—
- IP address and device information
- Browser type and operating system
- Cookies and session tokens
- Gaming history — session duration, bonus, and deposit/withdrawal records
- Click-path records within the platform
We will never ask for your bank account PIN, card verification code (CVV), or wallet private key without your authorisation.
2. Purpose of Data Collection
2.1 Account Management and Service Delivery
We need the information you provide in order to create and verify your account, process deposits and withdrawals, and issue bonuses correctly.
2.2 Security and Fraud Prevention
We analyse data to prevent unauthorised access, financial fraud, and gambling-related abuse. This protects the funds of both you and other users.
2.3 Responsible Gambling Measures
We use data to compare gambling patterns against international responsible gambling standards and to support the self-imposed limits players set for themselves.
2.4 Customer Service
We need your information to handle enquiries received via Live Chat and email, review records, and improve the quality of our responses.
2.5 Platform Improvement
We review how game pages are accessed in order to improve the usability of the platform. This data does not include any personal identifiers.
3. Data Disclosure Exceptions
We do not sell your personal information to third parties. We may only disclose it for the following reasons—
- Payment Service Providers — required to process deposits and withdrawals with KBZPay, Wave Money, and AYA Pay
- Technology Partners — platform server infrastructure, cybersecurity, and analytics tools
- Legal Obligations — lawful requests from courts or law enforcement authorities
- When You Give Consent — for programmes such as Refer-a-Friend, you decide; we do not share data without your authorisation
Third-party service providers may only use data for the purposes we have instructed and may not use it for their own purposes.
4. Cookies and Similar Technologies
4.1 What Cookies Are
Cookies are small text files stored in your browser. They remember your session and help the platform's features run correctly.
4.2 Types of Cookies We Use
- Essential Cookies — maintaining login sessions and security tokens
- Performance Cookies — identifying and fixing slower pages
- Functional Cookies — remembering your chosen language or settings
You can disable cookies in your browser settings, but please note that disabling essential cookies may cause some platform features to stop working.
5. Data Retention Periods
We retain your information for the following periods—
- Active account holders — for as long as the account remains open
- Payment records — until financial obligations are fulfilled
- Closed accounts — 3 years from the date of closure (or until any disputes are resolved)
- Live Chat records — 1 year
Once the applicable period has passed, data will be securely deleted or anonymised.
6. Data Security Measures
mmr555 applies technical and procedural measures to protect your data—
- SSL/TLS encryption is applied when data is transferred between your browser and our server
- Payment information is encrypted and stored securely
- Our staff may only access data for the purposes required, with access controls (Access Control) in place
- Platform security is reviewed on a regular basis
- An Incident Response Plan is in place to handle any data breach immediately
No matter how much effort is put into data security, no technology can guarantee 100% safety on the internet. That's why you should also use a strong password and never share your login details with anyone.
7. Your Data Rights
7.1 Right to Access
You can request to know what data we hold about you. Contact us at [email protected] — we will respond within 30 days.
7.2 Right to Correction
You can request corrections to any personal information that is inaccurate or out of date. Sections you can edit directly are available in your account profile settings; for anything else, please contact Support.
7.3 Right to Deletion
You can request that your account be closed and your data deleted. However, records we are legally required to retain (such as payment records) may continue to be kept until the period stated in section 5(a).
7.4 Right to Data Portability
You can request the data you have provided to us in a readable file format. This request is handled by Support.
7.5 Right to Object
You have the right to object to certain types of data processing — for example, analysis of your play patterns to improve the platform. To raise such an objection, please contact Support.
8. Protection of Minors
The mmr555 platform is for users aged 21 and above only. If we become aware that a minor (under 21) has provided personal information, we will delete it immediately and close their account. If a parent or guardian becomes aware of such a situation, please contact [email protected] right away.
9. Bonuses and Marketing Communications
When you agree to the policy and open an account, you can choose to receive bonus and promotion notifications from mmr555. If you do not want these, you can:
- Opt out in advance through your account settings
- Click "Unsubscribe" in any messages you receive
- Submit a request to [email protected]
Please note that even if you opt out, important service-related messages (such as deposit and withdrawal notifications and security alerts) will still be sent to you.
10. Policy Changes
We may update this Privacy Policy from time to time for various reasons — such as changes in law, technology improvements, or changes to our services.
When changes are made, the "Last updated" date on this page will be updated, and you can read the latest policy when you log in. For significant changes, we will notify you in advance by email to the address registered on your account.
11. Contact Us
If you have questions about this policy, data rights requests, or complaints, please contact our Support team:
- Email: [email protected]
- Live Chat: Available 24/7 in Myanmar language via Live Chat on the platform
mmr555 will endeavour to handle your data protection request within 30 days of receipt.